Privacy Policy
At Castellanos Dental, your privacy is very important to us. We are committed to protecting your personal information and ensuring that your visit to our website and dental office is safe, secure, and respectful of your privacy rights.
Information We Collect
When you visit our website, contact us, or receive dental care at our office, we may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, date of birth, and insurance details.
- Health Information: Medical history, treatment records, and other information necessary for providing quality dental care.
- Website Usage Data: Non-personal details such as browser type, device information, and pages visited on our site to help us improve our services.
How We Use Your Information
Your information is used to:
- Schedule and manage appointments.
- Provide safe and effective dental care.
- Process insurance claims and payments.
- Communicate with you regarding your treatment, reminders, and office updates.
Improve our website, services, and patient experience.
Information Sharing
We do not sell, rent, or trade your personal information. Your information may only be shared when:
- Required by law or government regulations.
- Necessary to process insurance claims.
- Coordinating with dental specialists or healthcare providers involved in your care.
To trusted service providers who assist in running our practice (with confidentiality agreements in place).
Website Security & Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. These tools help us analyze traffic and improve our website, but they do not collect personal health information.
HIPAA Compliance
As a dental practice, Castellanos Dental complies with the Health Insurance Portability and Accountability Act (HIPAA). This means your health records are stored securely and used only for purposes related to your care.
Your Rights
You have the right to:
- Request a copy of your dental records.
- Ask us to correct or update your information.
- Request restrictions on certain uses of your health information.
- Withdraw consent for non-essential communications at any time
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: info@castellanosdental.com